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Privacy Policy

Privacy Policy for Intergenerational England CIC
This notice concerns the processing of personal data by Intergenerational England CIC and any of its associated projects.


Intergenerational England CIC respects and protects the privacy of people who interact with us, including through our website. This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it safe. It also outlines your rights and choices in relation to your information.
If you have any questions regarding this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us using the following information:


Email: info@intergenerationalengland.org

Address: Data Protection Officer, Intergenerational England CIC, 6 Robert Street, M251HG

Who We Are


Intergenerational England CIC is a not-for-profit organization advocating for systemic change by promoting intergenerational connections and fostering inclusive communities. Our work spans research, public engagement, policy advocacy, and community-based projects across the UK.
In this notice, “we,” “us,” and “our” refers to Intergenerational England CIC.

What Information Does Intergenerational England CIC Collect?


We do not collect personal information about you unless you specifically provide it to us. We may collect and process the following data when you interact with us:

 

  • Personal Information You Provide: This includes information such as your name, email address, and phone number, collected when you subscribe to our newsletter, fill out contact forms, or register for events.

  • Information We Collect Automatically: We may collect certain technical information about your visit to our website, including your IP address, browser type, and browsing activity. For more information, please see our Cookies section.

Purchases and Donations

 

  • Your bank debit or credit card details or bank account details if you opt for payment by invoice.

  • Your card information is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions.

Data protection laws recognize certain categories of personal information as sensitive and therefore requiring greater protection, such as information about your health, ethnicity, and religion. We do not routinely collect such sensitive data unless there is a clear and valid reason for doing so, and data protection laws allow it.

Volunteers


If you apply to volunteer with Intergenerational England, we may collect:

  • Your email and postal addresses, telephone number, and current and past work and educational history.


How Do We Use Your Personal Information?


We may use your personal information to:

  • Send you newsletters and updates on our projects, events, and initiatives.

  • Share blog posts, reports, and articles related to intergenerational work.

  • Provide you with information about upcoming events that we believe would be of interest to you.

  • Respond to inquiries or process registrations for events and services.

  • Analyse the numbers and types of people and organizations who have become members or have accessed training/events to demonstrate our impact, apply for funding, and report to our funders.

  • Seek your views or comments on the services we provide.

  • Notify you of changes to our services.

Is Your Information Shared with Third Parties?


We do not share your personal information with third parties without your explicit consent, except for service providers who help us operate our website or process data on our behalf.
We will never sell or rent your personal data to any third party for marketing purposes. Any personal information shared through our website will be used solely for the purposes outlined in this Privacy Policy.


If you engage with us through social media platforms such as Facebook, Instagram, or Twitter, we may receive information about you based on the privacy preferences you have set on those platforms.


How Is Your Information Held?
Your data is securely stored on our CRM and email systems. We ensure that all personal data we collect is held within the United Kingdom or the European Economic Area (EEA) and that appropriate safeguards are in place to comply with UK data protection laws.
Your personal information will only be used for the purposes for which it was collected, and we will update or delete it upon request.

How Long Is Your Information Held?
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We review our data retention practices regularly to ensure compliance.
 

Your Rights and Choices


We respect your rights under UK data protection law. You have the following rights regarding the personal information we hold about you:

 

  • Right to Access: You have the right to access the personal data we hold about you.

  • Right to Be Informed: You have the right to know how your data is being processed and for what purposes.

  • Right to Erasure: You can request that we delete your personal information, subject to certain exceptions.

  • Right to Object: You can object to the processing of your personal information for specific purposes.

  • Right to Correct Inaccurate Information: You can ask us to correct any inaccurate or incomplete personal information.

  • Right to Restrict Processing: You may request the restriction of processing under certain circumstances.

  • Right to Data Portability: You can request that we transfer your personal information to another organization.

To exercise any of these rights, please contact us via email at info@intergenerationalengland.org. Proof of identity may be required.

Cookies
Our website uses cookies to collect information about your browsing habits. Cookies are small text files stored on your device when you visit our website. They help us understand user behaviour and improve our website's functionality.


You can modify your browser settings to decline cookies or be notified when cookies are being used. For more information on managing cookies, please visit www.allaboutcookies.org.

Changes to This Notice
We regularly review and update our Privacy Policy. Any changes will be posted on our website, so please check this page occasionally to ensure that you are happy with any updates. If we make any significant changes, we will notify you directly.


This policy was last updated on 26th September 2024.

Who Can I Ask if I Have Additional Questions?


If you have any questions regarding this policy, please contact us at info@intergenerationalengland.org.
 

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